Ever since the demand for auto repair services increased, Auto Repair shop management has been a problem. They deal with a bunch of issues like management and buying, selling, and billing of repair parts. The management process is hectic for one person to manage.
For many years, auto repair businesses were affected by the lack of checks and balances for purchases and sales. The innovation of auto repair software has substantially resolved this issue. The software itself is performing spectacularly in the market and is giving breathing room to business owners in this field.
Small and medium-sized businesses mostly use features included in auto repair software like accounting, inventory management, and scheduling. They also have functions that cater exclusively to auto repair shops. They are.
- Auto parts sales and inventory management.
- Estimating and service writing.
- VIN decoding.
- Vehicle tracking and history.
- Point of sale (POS).
Besides auto repair shops, motorcycle shops, boat shops, and small engine repair shops also utilize this type of software.
ERP Modules and features used by Auto Repair Shops
1] Estimating and service writing
Access to databases for parts and labor can give you reliable labor times and accurate pricing. You can create multiple quotas for every customer. For standard repair procedures, the required parts can be quickly viewed.
2] Work order management
It’s a part of the category of field service software. The primary purpose of it is to help manage work orders that have been sent to technicians. It also aids in increasing the back-office organization of work order history.
The software also helps the back-office staff to respond to customer requests quickly. They can also very promptly manage repairs and inventory along with the service network and run reports to get insight on service operations.
The system also ensures that the right technician is identified fast for the job and dispatched as quickly as possible. The core component of FSM ( formal field service management) systems are service work order capabilities.
Both at the enterprise and small business level, these systems are the center of all successful businesses. The FSM systems have three core functionalities.
- Document management: Helps to keep track of work orders, service contracts, and valuable documents.
- Customer relationship management: They manage customer job histories. They also automate marketing functions like monthly email reminders and yearly service.
- Telematics: Mobile assets in the field like trucks, employees, or tools/equipment are monitored. Based on real-time reports, the routes are optimized. The misuse of company assets is also identified.
Technicians can get all the information they need thanks to systems with mobile access so that they can accurately and timely finish their work while in the field.
Technicians also don’t have to re-enter information when they head back to the office as the systems update service histories, customer and repair data, and inventory levels automatically. This helps to save time and also avoid human error significantly.
3] Sales and inventory management
The software used to track and manage items through several stages along a supply chain is known as the inventory management software. The software comes with features such as product categorization, electronic scanning, sales and purchase order tracking, and automatic ordering.
Retail businesses mostly use scaled-down systems that mainly focus on perpetual inventory data and stock levels, while businesses that have complex supply chains use inventory management functionality in ERP systems.
Inventory management software comes with a bunch of benefits like greater accuracy with inventory, less reliance on stock takes, and simplified accounting.
The software will also give you a competitive advantage over others. Expect to have better synchronization with inventory across digital channels, higher efficiency with activities, and reliable tracking of goods.
4] Accounting and invoicing
Software used by businesses to track cash flow, bank accounts, invoicing, financial statements, and purchase orders are known as accounting software. Features included in the core package includes.
- General ledger.
- Accounts receivable.
- Accounts payable.
- Payroll services.
- Financial reports.
Depending on the size and type of business, the software can come with specialized functionality. As the accounting solution is a critical business process, it’s a core component of an organization’s ERP (Enterprise Resource Planning) system.
5] Customer Relationship Management (CRM)
CRM software manages and automates the customer life cycle of an organization. The sales team, call center reps, and sales reps mainly use this software to maintain contact with customers and to also act to their needs.
CRM is crucial if you work with many customers. It will help with managing data and make your customers experience effortless and fluid.
This software can create profit analysis reports for your organization. It can also sort things by work order, type of service, technician, or service writer. It can also help to compare performance based on location and analyze marketing efforts.
Marketing software mainly helps to bring in new visitors and customers. It also transforms customers into leads that can be nurtured through a sales funnel.
Marketing software delivers promotional and marketing materials through social media or email marketing. It also automates monotonous and time-consuming tasks while also providing insights on customers to help improve marketing efforts.
Scheduling software can enable online booking through Facebook, Yelp, or your own website. The number of missed appointments can be significantly reduced thanks to automatic reminders (via email or text). You can also easily manage the schedule of technicians through staff logins.
All of these ERP modules can be found in Odoo. Odoo is an easy to use business management software that can help you to run your business efficiently. All modules in Odoo are seamlessly integrated. It also has a uniform UI for every module.