Business Softwares

Top CRM Software System For Small Business

Customer Relation is very important for any company nowadays, whether it’s a big multinational company or a small one. Every company wants to keep records of it’s customers and in some way or the other every company does so. But CRM Software (customer relationship management) makes the work much manageable and easy.

Best CRM Software developers have reduced the prices over the past few years so that a company of every size can get the benefit of a CRM. Although the main question arises is that which CRM to choose that can fit for your business well.

Best CRM Software Systems 2022 (Online CRM System)

Best CRM Softwares for Small Business

So, here we have listed the best CRM software for business which will work perfectly for any small business.


Salesforce has got everything which a small business requires in a CRM. It is a cloud-based software which is mostly used for large scale businesses. But, you can use the lighter version of Salesforce for carrying out the basic work in the small businesses. It is a well-built software loaded with features and has a lot of necessary tools.

Salesforce CRM Software

It provides you a platform with many features like sales forecasting, lead generation, contact management, opportunity management, workflow automation and a lot more. You might think that why we have listed Salesforce on the top of our list. It is because Salesforce has managed to be a robust tool for a business of any scale.


Insightly is more of like a companion to your business. This software has all the basic tools which you might use in your business. But as soon as your business starts to pick up, it’ll prove helpful at that time because it has got a complete package when it comes to a CRM. Even if you are just starting, then also Insightly has a free version which you can download to get things started.

Insightly Best CRM Software

As your business progresses, then you can go with the paid plan. The best thing about this software is the paid plan price which is really low and affordable. It just helps you to be just focused on your business rather than on your pockets.


Zoho is one of the most widely used CRM among small businesses and the main reason is that it’s completely free. Now, apart from being free, it has got a bucket full of tools to help you out which you are not going to find in any other free CRM. Also, with this CRM software, you can add up to 10 users without paying a single penny.

Zoho CRM

Apart from this, Zoho has also got a free mobile application which you can download for accessing the data on the go. With all these features Zoho is certainly the most used and highly appreciated CRM software available.

Final Words

CRM software is very necessary for any business and choosing the right software will get you more and more positive results. And as your business grows, you can always go out for better-paid versions of the same software or the others mentioned in the list, which can suit your need and help you maintain that customer relation.

If you think that there is any other Best CRM software worth to mention with these top three CRM softwares, then do share about them in the comments section below. 🙂

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About the author

Priya Batra

Priya Batra is a passionate freelance writer from New Delhi. She is a founder of YoGadz, YoAlfaaz, and YoCosmo. She is post-graduate in English Literature. She has been into writing since 2010 and has a good grip over most of the niches. She is a writer by day and a reader by night. She has a passion for reading novels, photography, writing poetry and quotations. You can find her on social sharing websites, sharing her daily updates.


  • A CRM of a common man is making it’s debut.
    GOT customer relationship management(CRM) is a cloud based automation salesforce that enables the small, micro and medium scale enterprises, startups etc to automate workflows and enhances support in the generation of leads, Prospects, Account Management mechanism, business to business sales , Sales tracking, document library, business integration, b2b marketing/e-commerce, billing, invoicing, Scheduling, Quotations and many more.
    GOT customer relationship management (CRM) is well equipped with features like web based contact management software, artificial intelligence powered analytics, business accounting software/ business statistics software, email campaign software , social media integrations, marketing management software, workflow management software etc.
    This award winning presentation provides end to end solutions for call centre management, business process management/business process outsourcing (BPO), b2b e commerce, home business solutions, beauty marketing, blue flame marketing, 24 7 internet marketing , medical sales/healthcare, finance, banking and so on.
    Being one of the best CRM software/best customer relationship management software it has cutting edge integrations like mailchimp, slack, outlook, gmail, twilio, Zoom meeting and many more tools that we use every day.

    Advantages of GOT CRM comparing others – Easy customization, 360 degree customer view, Simplest to use, Economical, Trending communication and many more.

    Initial free trails in GOT CRM is completely free of cost and it’s open for customer friendly customization.

  • That post very interesting, but we use Zoomiya. What do you think about it? For us it’s the best CRM. Zoomiya helps you organize information about all your contacts. This allows your team to keep track of who a customer has spoken to and what they discussed. Segment your contacts by properties such as location, deal size, or close date, to find the warmest leads to focus on.

  • Good read. But in my point of view, we can’t mention some set of software are best. Alternately, we take it as ideal or not, because all business requirements aren’t equal. So based on business needs pick the suitable software. Likewise, I’ve been using Apptivo CRM, this tool is affordable and also ideal for use. Check it out.

  • Hello Priya Batra, Awesome post to share. Thanks a lot for this useful post about best CRM software systems. I think you are doing a great job as a free lancer. Keep up with the good work.

    • Hey Evelloaus 🙂
      Thanks a lot for your appreciation.
      Readers like you make our efforts worth it.
      Keep Reading!