When it comes to running a restaurant business, owners are faced with a multitude of problems each of which can at any point break down the service train by itself and result in the entire eatery coming to a screeching halt.
This is why as a manager it is of the utmost importance to have a bird’s eye view of the entire restaurant including the front as well as the back of the house at all given times.
Doing that manually is nigh on impossible a task, and that is why in today’s article, we have brought to you 5 kitchen gadgets that are indispensable when it comes to running your kitchen efficiently and without any interruptions or stoppages.
1] Kitchen Display System
Most of the bottlenecks in the cooking line begins in the back of the house at the cooking stations. Having an automated Kitchen Display System that updates each and every order as it comes in means that the interaction between the wait staff and the chef is minimised which means they can each concentrate solely on their jobs and not annoy each other with questions every couple of minutes.
Having a kitchen display system also means that cooks can update each order as it goes through the various stages of cooking which means that as a manager, it becomes easy to identify bottlenecks in the cooking procedure and remedy them.
2] A POS System
There are multiple benefits to having a POS system over a traditional cash register the best of which is that it reduces the wait time for customers by a large margin. There is of course also the added advantage of reducing human errors which means bills can be processed faster and customer satisfaction is also higher.
Also most modern POS terminals allow card and contactless payments to be made through debit, credit cards and even mobile wallets which adds an added layer of convenience for the millennial consumer.
3] A Dedicated App For Customer Management
A dedicated app for your restaurant can help a lot with customer management as it let you control the influx of patrons inside the restaurant and allows you to plan the inventory and staff according to the number of guests you are expecting.
Also with the restaurant wait app at their disposal patrons can know when the restaurant would be free and have tables available leading to smaller ques and happier customers.
4] Inventory Management
Running out of a particular ingredient is probably the worst nightmare for any restaurant owner as that throws the entire front and back of the house into chaos, not to mention that customers are left angry and dissatisfied with the dining experience.
All of this can be avoided quite simply by installing an inventory management system that works in conjunction with the Kitchen Display Systems to make sure that the chefs are always aware of what items are left in the inventory.
Some of the more advanced ones even feature an online service that can order stocks of food for items which are running low so as to keep the cooking line running smoothly no matter what.
Finally we have the controller, the brain of the restaurant that ties all these individual components together and makes sure that everything is kept running without any major clashes or breakdowns.
This is generally a high end computer that also allows the manager and the owners to have a birds eye view of the entire operation which is crucial when it comes to making important business decisions.
After all, no matter how good the technology is, at the end of the day, it is the vision and passion of the owner and his staff that takes a restaurant to the heights of success.